Contact Us
In person assistance is available by appointment only. Please email us at appointment@vvf.virginia.gov with your name, telephone number and what type of assistance is needed. Someone from our office will contact you within two business days.
Please send all postal mail to:
Virginia Victims Fund
PO Box 26927
Richmond VA 23261
Customer service is available to answer calls Monday through Friday, except on state and federal holidays. If you call during non-business hours or are prompted to leave a message, please leave a detailed message that includes your name, phone number, and claim number. Calls will be returned as quickly as possible.
- SAFE Payment Program
- WebFile is the preferred method of submitting documents.
- U.S. Mail is also acceptable.
- Please note that VVF is no longer accepting documents via email for security reasons.
- Applications and Claims for Victims of Crime
- WebFile is the preferred method of submitting documents.
- U.S. Mail is also acceptable.
- Please note that VVF is no longer accepting documents via email for security reasons.
- Unclaimed Restitution Applications
- U.S. Mail
- Fax: 804-823-6905
- In-person drop-off at the Clerk’s office
- Please note that VVF is no longer accepting documents via email for security reasons.
- Debtors
- U.S. Mail
- Fax: 804-823-6905
- In-person drop-off at the Clerk’s Office
- Providers
- WebFile is the preferred method of submitting documents.
- U.S. Mail
- Fax: 804-823-6905
- In-person drop-off at the Clerk’s Office
- Please note that VVF is no longer accepting documents via email for security reasons.
To reach the Crime Victim Ombudsman:
Toll-Free Line: (800) 552-4007
This is not a hotline. If you need emergency assistance, dial 911.
Email: CICFOmbudsman@vvf.virginia.gov
Providers seeking status updates on claims for their patients should use WebFile.
Please visit the VVF WebFile page for information and guidance material about WebFile.
- Call: 800-552-4007
- Email: SAFE@vvf.virginia.gov
- Fax: 804-823-6907
- Click here to sign up for emails with updates and announcements for the VVF program.
- VVF uses MailChimp and other platforms to share updates and announcements.
- Outreach to Victim Witness Program is also made via email to directors of each program.
For technical questions or difficulties with this website:
Email: webmaster@workcomp.virginia.gov