VVF Support Request

Select your role to request assistance.

Your Full Name

Do you have a WebFile account?

Yes

WebFile Username

Enter your WebFile username.

WebFile Email Address

Enter the email address currently associated to your WebFile account.

Contact me at a different email address

Check this box if you wish to be contacted at a different email address than the one on file with your WebFile account.

Contact Email Address

Enter the email address to receive a response to this inquiry.

Confirm Contact Email Address

Claimant Support Issues

I need to update the email address for my WebFile account.

New WebFile Email Address

Confirm New WebFile Email Address

I need to check the status of my claim.

Claim Number

Victim Name

I need to know if my documents were received.

Claim Number

Victim Name

I have a different issue.

Describe your issue

I need to check the status of my claim.

Claim Number

Victim Name

I can’t find a claim on the portal.

First and Last Name of Provider

Patient Name

Date(s) of Service

I need to determine if my documents were received.

Provider First and Last Name

Claim Number

Victim Name

I need to locate a payment that has not been received.

Claim Number

Provider Name

Patient Name

Date of Service

Amount Paid

Date Paid

I have a different issue.

Describe your issue